1. Who we are
TheLakesGuide.co.uk is operated by Churchtown Media, a digital media company based in the UK.
We are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Contact: hello@churchtownmedia.co.uk
2. What data we collect
Contact forms
Your name, email address, and message contents when you use our contact or business enquiry forms.
Business listing submissions
Business name, address, phone number, website URL, and description when you claim or submit a listing.
Billing information
Handled entirely by Stripe, our payment processor. We do not store or have access to card details.
Usage data
Privacy-friendly, cookieless page view analytics via Plausible. No personal data or IP addresses are collected or stored.
Cookies
See section 6 below for full cookie details.
3. Why we collect it (legal basis)
| Purpose | Legal basis |
|---|---|
| Contact enquiries | Legitimate interest and your consent |
| Business listings | Performance of a contract (your listing agreement) |
| Payment processing | Performance of a contract |
| Analytics | Legitimate interest in understanding site usage |
4. How long we keep it
- → Contact form submissions: 12 months
- → Business listing data: for the duration of your listing plus 6 months
- → Analytics data: aggregated, no personal data retained (Plausible Analytics)
5. Third parties we share data with
Plausible (Analytics)
Privacy-friendly, cookieless analytics. All data is aggregated and processed in the EU. No personal data is collected.
Stripe
Payment processing for paid business listings. Subject to Stripe's own privacy policy.
Vercel
Website hosting infrastructure. Data is processed in UK/EU-region data centres where possible.
We do not sell your personal data to any third party.
6. Cookies
| Type | Purpose | Required? |
|---|---|---|
| Essential | Site functionality (session, security) | Yes |
| Analytics (Plausible) | Understanding how visitors use the site | No (cookieless, no consent needed) |
No advertising or cross-site tracking cookies are used.
7. Your rights
Under UK GDPR you have the right to:
To exercise any of these rights, email hello@churchtownmedia.co.uk. You may also lodge a complaint with the Information Commissioner's Office (ICO).
9. Changes to this policy
We may update this policy from time to time. When we do, we will update the “last updated” date at the top of this page. Continued use of the site constitutes acceptance of the updated policy.